iExplorer Support

Do I need to Jailbreak my iPhone, iPad, or iPod?

Last Updated: May 15, 2014 01:42PM CDT
No Jailbreak is required. iExplorer works with any iPhone, iPad, or iPod and can instantly access most files on your iPhone, iPad or iPod Touch just by connecting it to your computer with a USB cable. Behind the scenes, iExplorer uses several different techniques and protocols to access the data in various regions of your iOS device. Specifically, those regions include: 

-Media ("/var/mobile/Media/") 
-iTunes Backups 
-App Directories ("/var/mobile/Applications")
-Root ("/") 

The content that most users are interested in, such as music, photos, messages and contacts is available in the Media and Backups directories. And, with the exception of the "root" directory, we've developed protocols to instantly access all these areas without requiring any modifications to your device.
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