iExplorer Support

iExplorer crashes on startup. What's going on?

Last Updated: Aug 15, 2016 01:41PM CDT

If you recently installed or updated iTunes, you may also need to run iTunes at least once and agree to Apple's terms before running iExplorer. In some cases, restarting your computer is also needed.

If you are getting an error on your Mac about how 
"iExplorer cannot be opened because of a problem. Check with the developer to make sure iExplorer works with this version of OS X", please see the article below:

iExplorer cannot be opened because of a problem (crash on launch)

If iExplorer is still crashing on your Mac or PC, it's going to be due to an issue separate from iTunes or OSXFUSE, so please be sure to submit a crash report (and include your email on it) and fill out a support ticket to notify us that you've submitted one. 


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