iExplorer Support

What are the system requirements?

Last Updated: Nov 03, 2017 04:31PM CDT
iExplorer works with all iPhones, iPads, and iPods ever made and can be installed on almost any Windows PC or Mac. 

iExplorer 4
Supports all iOS versions including iOS 10 & 11 (and all regular iPods).
MacOS: 10.9* - 10.13  (Mavericks, Yosemite, El Capitan, Sierra, and High Sierra)

PC: Windows 7, Windows 8, and Windows 10

iExplorer 3

Supports iOS 1-9 (and all regular iPods). 
MacOS: 10.6** - 10.11 (Snow Leopard - El Capitan)
PC: Windows XP, Vista, 7, 8, and 10 

​You'll also need a version of iTunes installed that supports your iOS version and a USB cable to connect your iPhone, iPad, or iPod to your Mac or Windows PC (i.e. either a Lightning or 30 pin connector depending on the model and generation of your Apple device). If you can't get your device to connect in iExplorer, you should try the steps in our article for My device isn't appearing in iExplorer even though it's plugged in

We highly recommend that you install and use the most current major version iExplorer 4 to help guarantee the highest level of compatibility with your device as well as support for several of the newer features in iOS and iTunes, but we still have legacy download links on the Downloads page for people with computers or OS versions that don't meet the minimum system requirements for iExplorer 4 (see above for the specific minimum requirements). To access those older download links on the Downloads page, click on 'Download details and other versions' to the left of iExplorer's Download button which will expand more download options. 


* iExplorer 4.1 or later and iOS 11 require Mac OS 10.10 or later, but iExplorer 4.0.12 will install and work with Mac OS 10.9.  The Windows OS requirement did not change in the 4.1 update. 
** Macs running 10.6 Snow Leopard must install iExplorer 3.8.6.1 due to Apple depreciating Mac OS 10.6 in iOS 9-11 and also due to its lack of support for more modern and robust MacOS development frameworks and functionaliy. You can download a 10.6.8 compatible version of iExplorer 3 from HERE, but you should also note that Apple's minimum system requirement for using an iOS 10 device with iTunes on a computer is Mac OS 10.9.5 or later and Windows 7 or later which is the exact same as iExplorer 4.0's requirements. iOS 11 requires MacOS 10.10 or later. For iOS 9, Apple's minimum system requirement for an iTunes compatible version is Mac OS 10.7 or later and Windows XP or later. 

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