iExplorer Support

Why do I need to give iExplorer Full Disk Access in macOS Mojave?

Last Updated: Sep 21, 2018 03:17PM CDT
In order to access your existing iTunes backups with iExplorer in macOS 10.14 Mojave and to allow iExplorer to create backups in the same location that iTunes uses, you must allow Full Disk Access for iExplorer.app in your System Preferences > Security & Privacy settings. iExplorer will prompt you with step-by-step instructions on how to give it Full Disk Access whenever you try to make your first backup in macOS Mojave. If you choose not to give iExplorer Full Disk Access, you'll only be able to backup in a custom folder location, and you will not be able to access and extract any data from iTunes backups that were made directly in iTunes. 

This is only ​done so that iExplorer can access the folder location that iTunes uses for backups since Apple added some additional privacy settings in macOS Mojave that blocks it by default, and you can rest assured that we do not collect any of your personal data (none it will ever get uploaded to our servers). iExplorer will also never access or collect ANY data from the other apps it mentions such as Mail and Messages. iExplorer doesn't have any features that require it to do so. You can view more about our Privacy Policy at the link below:


https://macroplant.com/legal/privacy-policy/ 

support@macroplant.com
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