iExplorer Support

Issues, Bugs & Troubleshooting

  • Error trying to mount the folder.

    I have never gotten this app to work. Why do I get "Error trying to mount the folder" when I try to ...

    1 Agent Answer 0 Community Answers Oct 26, 2015 06:53PM CDT
  • Strange behavior of mounted drive on windows 7

    Hi, I use iExplorer for a few days and I've discovered a strange and unwanted behavior. I mount a dri...

    0 Community Answers Oct 24, 2015 02:16AM CDT
  • Backup now instead of use latest backup. How to recover latest backups...

    Wanted to make a new backup to my iPhone but I chose Backup now instead of use latest backup. How to recover l...

    1 Agent Answer 0 Community Answers Sep 16, 2015 02:20AM CDT
  • uninstall

    I notice a number of registry entries in my windows 7 PC after installing and then uninstalling your software....

    1 Agent Answer 0 Community Answers Sep 15, 2015 10:46AM CDT
  • immediate crash on launch

    iExplorer crashes immediately at splash screen; none of the threads already posted are leading to a solution. ...

    1 Agent Answer 0 Community Answers Aug 25, 2015 10:00PM CDT
  • Certain tracks will not transfer to iTunes?

    Hi, I auto-transferred most of my iPod to my iTunes last night, and after a while I noticed that even though i...

    1 Agent Answer 0 Community Answers Aug 14, 2015 03:09PM CDT
  • Folders in Apps folder are empty

    I used to be able to copy+paste files from folders in the Apps folder, but now I can't see any files anym...

    1 Agent Answer 0 Community Answers Aug 08, 2015 05:04PM CDT
  • Iexplorer wont exit?

    Hi,I Just download iexplorer on my mac and so, when i try to click anything at first, it wont go to anything &...

    1 Agent Answer 0 Community Answers Jul 27, 2015 02:14PM CDT
  • not showing dewvice

    i just got program it is not showing device!!!!!!!

    1 Agent Answer 0 Community Answers Jul 16, 2015 07:29AM CDT
  • my apps aren't showing

    ok so i just downloaded iexplorer and i just then plugged my phone. i looked in the side tab for the title &q...

    1 Agent Answer 0 Community Answers Jul 02, 2015 01:47AM CDT

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