iExplorer Support

Issues, Bugs & Troubleshooting

  • error message R6034

    I've successfully installed iExplorer but when I open it I get the following error message: "Runt...

    2 Agent Answers 2 Community Answers Jun 25, 2015 05:34AM CDT
  • How to transfer software to NEWER mac

    Hi! I bought this software for my older mac pro, but just got the new imac... i used my macbook pro's tim...

    1 Agent Answer 0 Community Answers Jun 03, 2015 12:17PM CDT
  • Trouble Downloading

    I just went through the full download, downloaded QuickTime Player, and downloaded any required adjustments to...

    1 Agent Answer 0 Community Answers May 26, 2015 07:58PM CDT
  • can't access files even under backup on ipad with IOS8.3

    I searched for an answer for why my Kindle app files are empty and found a workarouond using backup, but there...

    1 Agent Answer 0 Community Answers Apr 25, 2015 03:07PM CDT
  • Support for iOS 8.2

    iExplorer always stuck on the loading step when I try to access the file of an app. I was able to see the fold...

    2 Agent Answers 1 Community Answer Mar 24, 2015 09:20PM CDT
  • iPod Shuffle on Mac

    iPod Shuffle appears in iTunes just fine and it is recognized by iExplorer only briefly then says please conne...

    1 Agent Answer 0 Community Answers Mar 18, 2015 09:23AM CDT
  • How can I use explorer to delete books from my ibooks library?

    I was hoping I'd be able to use explorer to clean up my ibooks library, but I cannot get it to delete fil...

    1 Agent Answer 0 Community Answers Mar 08, 2015 11:07PM CDT
  • Locked Device

    Ok so, I updated my device to 1.8.3 and I got to use iExplorer, but an error occured. It says my device it sup...

    2 Agent Answers 1 Community Answer Feb 17, 2015 10:50PM CST
  • Unable to start the iPhone listener process Error

    After installing the latest Itunes Version i only get this error. No Fix from your tutorials work. Unable t...

    1 Agent Answer 0 Community Answers Jan 30, 2015 07:27AM CST
  • Exported filenames too long

    Windows 8 handles the filenames you create just fine. However, Microsoft onedrive has a limit on filenames. ...

    1 Agent Answer 0 Community Answers Jan 27, 2015 02:48AM CST

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