iExplorer Support

Issues, Bugs & Troubleshooting

  • Bug for iExplorer?

    Apparently I could connect to iExplorer with my iPhone. But when I went to my apps section, I found out it was...

    1 Agent Answer 0 Community Answers Sep 28, 2014 09:06AM CDT
  • Unable to run on OSX Yosemite 10.10

    When I try to run the app I get the message: “iExplorer.app” is damaged and can’t be opened. You should mov...

    3 Agent Answers 2 Community Answers Jul 28, 2014 02:55PM CDT
  • Phone won't connect

    I have tried every tutorial, have uninstalled and reinstalled both itunes and iexplorer twice and it STILL won...

    2 Agent Answers 2 Community Answers Jul 22, 2014 05:06PM CDT
  • Jailbroken with Apple File Conduit "2" installed but still c...

    Phone is jailbroken, Apple File Conduit "2" is installed. I can see the root directory. But I can no...

    0 Community Answers Jul 22, 2014 10:58AM CDT
  • iExplorer needs OSX Fuse to mount disk; won't install.

    Every time I try to mount my iPhone on iExplorer, a message pops up saying it needs to install OSX Fuse. I cli...

    3 Agent Answers 4 Community Answers Jul 15, 2014 11:40PM CDT
  • IExplorer not working-just hangs

    I open iexplorer, I can read most of every itunes backup of my iphone and ipods (photos etc) but when I get to...

    1 Agent Answer 0 Community Answers Jul 03, 2014 10:49AM CDT
  • I can't access the root file.

    I am using an iPhone 4 iOS 7.1.2 jailbroken device with afc2add. I have a Windows 8 PC and the latest version ...

    4 Agent Answers 3 Community Answers Jul 01, 2014 07:50PM CDT
  • iExplorer permanently stores copies of exported text messages in temp ...

    I'm using a registered current version (3.2.5.2) of iExplorer on a 64-bit Windows 7 Professional machine,...

    1 Agent Answer 0 Community Answers May 31, 2014 03:38PM CDT
  • the app i want to get into does not show up in iexplorer

    How do I get my app to show up? It is the Star Wars Force Collection app specifically. All my other apps sho...

    1 Agent Answer 0 Community Answers May 29, 2014 07:42PM CDT
  • Error code when starting up

    cannot load dll itunesmobiledevice.dll HRESSULT:0x8007007F\ What can i do about it Running windows 8.1 64...

    1 Agent Answer 0 Community Answers May 28, 2014 10:00AM CDT

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