iExplorer Support

Issues, Bugs & Troubleshooting

  • Files

    I'm trying to replace an app file and when I move the new file into iExplorer it "quits unexpectedly...

    1 Agent Answer 1 Community Answer Feb 13, 2014 03:00PM CST
  • Can't connect iPhone

    I'm new to the iExplorer, so I don't know wether it's me that's doing something wrong or n...

    4 Agent Answers 6 Community Answers Feb 06, 2014 07:08PM CST
  • using iexplorer more than once

    iTunes is telling me to reinstall iTunes because some other CD player is using some drivers. It still works. ...

    1 Agent Answer 0 Community Answers Jan 23, 2014 08:40PM CST
  • Tmp folders are not showing any Temporary videos or videos at all

    Hi, my tmp folder is not showing any temporary videos, its frustrating because thats why i bought the program ...

    1 Agent Answer 0 Community Answers Jan 21, 2014 07:33PM CST
  • I can not purchase

    What is going on? I was convinced that this product was what I needed. But I have spent three hours, wit...

    1 Agent Answer 0 Community Answers Jan 19, 2014 02:17AM CST
  • AwesomeFiles 1.2.0

    Hi, Long time user. After yesterday update can no longer use your app on iphone iOS6.1.2. It crashes right af...

    2 Agent Answers 1 Community Answer Jan 17, 2014 06:48AM CST
  • iExplorer

    Hi there, I somehow have picked up someone else' iphone on my iexplorer and all their photos, message...

    1 Agent Answer 0 Community Answers Jan 11, 2014 03:47AM CST
  • Mount a directory doesn't allows me to delete a file

    Hello: I'm trying to change a notification tone in Whatsapp. I have read that I have to replace one...

    1 Agent Answer 0 Community Answers Dec 15, 2013 07:44AM CST
  • Name of songs

    I transferred songs from my iPad to my computer. However, several songs came across w/ four (4) letter names (...

    1 Agent Answer 0 Community Answers Nov 11, 2013 08:27PM CST
  • messages

    If you have already backed up your messages, and then deleted old conversation from your phone, to make more s...

    1 Agent Answer 0 Community Answers Nov 02, 2013 08:47AM CDT

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