iExplorer Support

Questions

  • what is included in universal

    I am surprise that it doesn't say this anywhere so i will ask. What is the difference between Basic, Univ...

    1 Agent Answer 0 Community Answers May 29, 2017 12:27PM CDT
  • refresh iphone

    im being asked if I want to refresh my iphone bc the last update was 22 weeks ago, however there is no refres...

    1 Agent Answer 0 Community Answers May 17, 2017 11:22PM CDT
  • Transfer license to new laptop

    If I buy this license and purchase a new laptop in the future, can I transfer my license to my new laptop?

    1 Agent Answer 0 Community Answers Mar 04, 2017 09:43AM CST
  • Contacts Export without Phone Numbers

    When exporting Contacts from my iPhone6 to the Contacts App on our MacBook using iExplorer, the contacts trans...

    1 Agent Answer 0 Community Answers Mar 03, 2017 04:53PM CST
  • Upgrade pricing from iExplore 4 to iExplore 5?

    I don't see any way for me to find what kind of price break I can get to upgrade from iExplore 4 to iExpl...

    1 Agent Answer 0 Community Answers Mar 01, 2017 11:30PM CST
  • Access backup stored on external drive

    For years you have said you will make a feature to select the directory containing the backups and it's s...

    1 Agent Answer 0 Community Answers Feb 27, 2017 05:29PM CST
  • Old text messages

    How far back can I access text messages? It looks like I can only go 6 months back.

    1 Agent Answer 0 Community Answers Feb 15, 2017 04:00PM CST
  • Apple TV 4

    Does iexplore allow me to upload a zip file from my MacBook onto an appletv gen 4?

    1 Agent Answer 0 Community Answers Feb 09, 2017 05:25AM CST
  • Privacy

    Can iExplorer / Macroplant access, view or share my information (e.g. text messages) once I have used the prog...

    1 Agent Answer 0 Community Answers Feb 02, 2017 05:13PM CST
  • deleted text messages

    Is there any way that I can recover my text messages for Aug 15-16 2016?

    1 Agent Answer 0 Community Answers Jan 26, 2017 03:34PM CST

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