iExplorer Support

iPhone Backups

  • backup moved and moved back - not showing up in "backup"

    So, I had backups on my mac (~/library/Application Support/Mobilsync/Backups) They were large files and I w...

    1 Agent Answer 0 Community Answers Mar 28, 2017 10:17PM CDT
  • Encrypted Password

    My encrypted password quit working. It worked fine for the first day, but now does not work. I cannot backup...

    1 Agent Answer 0 Community Answers Dec 14, 2016 03:22PM CST
  • i explorer not recognizing new i phone 7 ?

    i explorer not recognizing new i phone 7 ?

    1 Agent Answer 0 Community Answers Sep 17, 2016 02:02AM CDT
  • Lack of items from iExplorer

    Hi, When I try to backup my iPhone picture, using "Entire Library" not all will be included. I have...

    1 Agent Answer 0 Community Answers Aug 15, 2016 03:21AM CDT
  • Iexplorer not starting

    I have bought I explorer for my window 7 laptop. The iexplore is not starting on my laptop. I am buying a ...

    1 Agent Answer 0 Community Answers Aug 07, 2016 04:20PM CDT
  • Deleting clutter from backup

    I've got some blocked numbers from phone solicitors, old and obsolete contacts, extraneous text messages/...

    1 Agent Answer 0 Community Answers Jul 27, 2016 05:00AM CDT
  • WhatsApp Password Recovery

    Is there a way to find the password from the WhatsApp files backed up with iExplorer? Currently running iOS 9....

    1 Agent Answer 0 Community Answers Jul 12, 2016 08:30PM CDT
  • Retrieve Skype conversation iPhone/iPad to Mac computer

    Hi, I'm looking for solution to retrive my ipad skype conversation to my mac computer. I saw there ...

    1 Agent Answer 0 Community Answers Jul 04, 2016 10:13PM CDT
  • Recovering a playlist from a backup

    Is there a way to access the backup files to recover a playlist? When we updated my wife's ipod, the play...

    1 Agent Answer 0 Community Answers May 09, 2016 07:55PM CDT
  • Moving Backups

    If I move my device backups from the default itunes backup folder to an external hard drive, how can I tell iE...

    1 Agent Answer 1 Community Answer Apr 10, 2016 03:36PM CDT

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