iExplorer Support

iPhone Backups

  • iPhone backup encrypted but not by me.

    Using the trial version of iExplorer I backed up an iphone. I was not asked for, nor did I provide, an encrypt...

    1 Agent Answer 0 Community Answers Nov 09, 2015 01:53PM CST
  • Delete Backups

    I have used iExplorer to export text messages from multiple phones. Each of these phones have data stored &qu...

    1 Agent Answer 0 Community Answers Sep 28, 2015 04:55PM CDT
  • backing up new messages

    Hi I downloaded and used Iexplorer to backup and print out a text history (I'm making a gift for someone)...

    1 Agent Answer 0 Community Answers Sep 26, 2015 12:37PM CDT
  • Backups in demo

    Testing out the backups in demo mode and my password keeps coming back as invalid, yet when I go to the iTunes...

    1 Agent Answer 0 Community Answers Sep 14, 2015 07:02PM CDT
  • Transfering Facebook Messenger messages to iexplorer

    We are trying to download Facebook Messenger messages to iexplorer. It says we need file sharing from the app...

    1 Agent Answer 0 Community Answers Aug 24, 2015 11:37AM CDT
  • Backing up and restoring game save data on iOS 8.4 on iPad Air

    I've had problems losing my game saves (Infinity Blade) in the past which has bred paranoia since startin...

    1 Agent Answer 0 Community Answers Aug 18, 2015 06:08PM CDT
  • how to backup directly to external drive

    I have not much disk space left on my home drive. So I'd like to set up a backup directory on my second i...

    1 Agent Answer 0 Community Answers Aug 13, 2015 04:08AM CDT
  • Viber Chat backup location

    Hi I'm looking for the viber chat history. Does anybody know where it is? Tyvm :)

    1 Agent Answer 0 Community Answers Aug 08, 2015 07:56PM CDT
  • Restore backup

    Hi, My husband had all his phone wiped. I have a backup on iexplorer that we need to restore to the phone t...

    1 Agent Answer 0 Community Answers Jul 27, 2015 03:37AM CDT
  • passcode

    I want to restore an old backup that won't fit in the new iPhone (8GB), so I'd like to delete certai...

    1 Agent Answer 0 Community Answers Jul 23, 2015 09:40AM CDT

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