iExplorer Support

iPhone Backups

  • Can´t find ChatStorage.sqlite

    Hi¡ I´m looking for my ChatStorage.sqlite file in the Apps/Whatsapp/Documents route but it isn´t there can ...

    2 Agent Answers 6 Community Answers Feb 18, 2015 06:13PM CST
  • ibooks

    after installlingg iexplorer i doonot see any ibook foldder wwhen iphone is connectedd i am ussing demmo mod...

    1 Agent Answer 0 Community Answers Feb 08, 2015 02:39PM CST
  • locked iphone/damaged backup?

    Hi there, Trying to make a back up for my iPhone 5S. Forgot password and it is locked. I have it connecte...

    1 Agent Answer 0 Community Answers Dec 23, 2014 12:09AM CST
  • Deleting Backup

    iExplorer located a backup from iTunes. I have deleted the backup from iTunes, but all of the data is still s...

    3 Agent Answers 2 Community Answers Dec 08, 2014 03:06PM CST
  • Deleting a backup

    I understand how to delete a backup. In my iTunes preferences, under "devices" I should click on the...

    1 Agent Answer 0 Community Answers Nov 25, 2014 10:25AM CST
  • unable to connect to device

    Device appears in iTunes but will not connect to iExplorer, error message says phone may be locked. It is not...

    0 Community Answers Oct 13, 2014 02:25PM CDT
  • just got my new iPhone6

    How do i put EVERYTHING on my 4s onto the 6 using iExplorer? Is it the backup files? I'm somewhat compute...

    1 Agent Answer 0 Community Answers Oct 01, 2014 04:39PM CDT
  • transferring backups to another computer

    If I installed iExplorer on a second computer, is there any way I can move my backups to that computer?

    1 Agent Answer 0 Community Answers Sep 28, 2014 09:57PM CDT
  • Backup names

    I have created three complete backups of my iPhone in iTunes / Mac. In the 'Device Preferences' win...

    1 Agent Answer 0 Community Answers Aug 24, 2014 11:48PM CDT
  • making archives of complete iPhone backups

    is it possible to make a copy of a iPhone backup that is generated via iTunes? I would like to keep archives ...

    2 Agent Answers 2 Community Answers Aug 12, 2014 05:08PM CDT
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