iExplorer Support

Photos, Videos & Images

  • photos in some folders cannot be dragged and dropped

    Well as the subject says, there are folders with photos in it that can't be dragged and dropped to Mac. I...

    0 Community Answers Nov 11, 2015 11:46AM CST
  • drag and drop photos to mac renames files

    drag and drop photos to mac renames files. Not all but some. See screenshot https://www.evernote.com/l/AAmc...

    0 Community Answers Nov 11, 2015 11:35AM CST
  • Accessing iPhoto journals

    I created a number of journals in iPhoto before Apple took away the functionality and was hoping to be able to...

    0 Community Answers Nov 08, 2015 01:22AM CST
  • Picture Assigned to Contacts not Appearing in Text Backup

    I have pictures assigned to contacts in my iPhone and on my Mac, but these pictures are not appearing in the i...

    1 Agent Answer 0 Community Answers Oct 25, 2015 01:03PM CDT
  • Photos - Export Entire Library

    I have 3956 photos, but only 2457 are actually exported to the file system.

    2 Agent Answers 1 Community Answer Oct 07, 2015 08:57PM CDT
  • Videos won't copy off my iphone

    I have about 30 videos that show up as white windows, In iExplorer I can see the amount of data they use. They...

    1 Agent Answer 0 Community Answers Sep 28, 2015 08:51PM CDT
  • deleting photos from iPhone with OS 9

    I am prevented from deleting the "Apple10X" files and subdirectory, so the article http://iexplorer-...

    1 Agent Answer 0 Community Answers Sep 27, 2015 07:05PM CDT
  • Deleting TV Shows

    Where do TV Shows show up in iExplorer. I have several that I'd like to delete. How do I do this

    1 Agent Answer 0 Community Answers Sep 26, 2015 12:45PM CDT
  • Not all photos transfer, No videos transfer

    I'm using a Macbook Pro running OS X Yosemite and an iPhone 5s. I'm having trouble transferring vide...

    1 Agent Answer 0 Community Answers Sep 16, 2015 03:34PM CDT
  • Not all photos have icons - only photos with icons can be moved

    When I fired up IExplorer to pull off photos from a brief trip I discovered that the icons for these photos wa...

    1 Agent Answer 0 Community Answers Sep 15, 2015 02:58PM CDT

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