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None of the data backup features work

Erik Jul 03, 2015 10:16AM CDT

Nothing in your application works for me other than maybe transferring photos and music, which I can do anyway. No data for messages or notes populates when I plug in my phone and open iExplorer. None of my backups have any data in them.

I read some of your other posts about needing an iTunes backup first but iTunes won't let me backup because it says "The backup is corrupt" or something and when I click back up now in iExplorer nothing happens.

I would really like to figure out how to backup notes and messages.

Thanks

Up 3 rated Down
Josh Jul 03, 2015 10:45AM CDT Macroplant Agent

Please submit a support ticket here.

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