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backup contacts and sync to iphone

Hayden Oct 08, 2015 10:06PM CDT

Is it possible to save all of the contacts from iPhone 6 to my PC, and they transfer them back to my replacement iPhone 6? I was told by Apple tech not to restore from iTunes backup because of possible software corruption.

If this is possible, can someone give me the step-by-step instruction? I need swap the phone this Saturday, and only have a day to get this done.

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Mike Oct 09, 2015 12:39AM CDT Macroplant Agent

iExplorer will help you transfer them from your iPhone 6 to your PC, and then you would need to use iTunes to get them on your replacement iPhone. You can simply “sync” them to that iPhone without restoring from a backup. iTunes lets you sync data such as contacts and calendars just like music. You can view more info about this at the link below:

http://iexplorer-support.macroplant.com/customer/portal/questions/8447513

Then, here is an AppleCare article about syncing data to an iOS device:

https://support.apple.com/HT201253

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Hayden Oct 09, 2015 11:02AM CDT
Thanks for the info.

So I should export the contacts as vCards? I recently exported them as CSV so I have a copy on Excel, but that copy seems messed up. Do I export the contacts the same way, except choose vCards? Do I choose where to save it (example: save to a folder on desktop)?

I don't use Outlook at my home PC. How do I go about importing them to Outlook for syncing to my replacement iPhone? I recall seeing iTunes only having 2 source (one of them being Outlook) for contacts. Do I just click on the radio button and select Outlook and click on apply at the bottom?

Sorry for asking so many questions. I am not in front of my PC with iExplorer and ITunes, and want to make sure I have all the info I need to do the backup tonight.
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Mike Oct 09, 2015 02:57PM CDT Macroplant Agent

It’s up to you which format, though the vCard format is the more universal out of the two. iTunes also lets you sync contacts with Windows Contacts which is built into Windows and is essentially a folder that is also an Address Book. For it, you will definitely want to choose the vCard option and put them in that folder, and configure iTunes to sync with Windows Contacts.

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Hayden Oct 11, 2015 10:53AM CDT
I followed the steps on apple support site mentioned, and imported the csv file (too many vcards to import individually). All of the contacts in my iPhone are the ones from my Windows Contact list instead of the vCards contacts that were exported from my iPhone.
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Josh Oct 11, 2015 10:54AM CDT Macroplant Agent

Please submit a support ticket HERE.

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