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Encrypted Password

Meagan Dec 14, 2016 03:22PM CST

My encrypted password quit working. It worked fine for the first day, but now does not work. I cannot backup my device or anything anymore because it is requiring the password. I know I am entering it in correctly, but it keeps saying Invalid. I just need to print off text messages and I'm up against a deadline, please help!!!

Up 1 rated Down
Josh Dec 14, 2016 05:16PM CST Macroplant Agent

Please see this help article about encryption passwords:

What do I enter for encryption password?

If you still need additional help, please submit a support ticket HERE.

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