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Access to photos in iPhone 6

Maria Jose Ruiz de Conejo Feb 17, 2017 03:24PM CST

Hi,
I have iExplorer 3.9.9.1 and even though I can open my iphone 6 and see the Media/DCIM/Apple folders, they look empty.
Is iPhone 6 supported in my version of explorer?
Why can´t I see the photos in my device?

Thanks,

Up 0 rated Down
Josh Feb 19, 2017 01:47PM CST Macroplant Agent

Please see this help article:

Why are some of my photo & video files grayed out?

If you need some additional help, please submit a support ticket HERE.

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