iExplorer Support

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

backup moved and moved back - not showing up in "backup"

Paulette Mar 28, 2017 10:17PM CDT

So, I had backups on my mac (~/library/Application Support/Mobilsync/Backups)

They were large files and I wanted to store the backups on my Synology NAS; not my local computer. So, I moved them.

But, I am now unable to view the files because iexplorer seems to only look in the default iTunes location.

So, I moved them back into the above folder. But still...iexplorer does not see them.

I really need to see these files. Please help.

Up 0 rated Down
Josh Mar 29, 2017 11:19AM CDT Macroplant Agent

Please see this support question on reading backups not stored in the default iTunes location:

Can you point iExplorer to a backup not in the normal backup directory?

Post Your Public Answer
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found