I am trying to import text messages. I have been able to import most of them, however they all stop at April 4th 2017. I can't see any beyond that date. This is for all text messages. I am not sure what to do. I purchased the software after that date, any idea why I can't import 4/4-present?
You most definitely just need to create a new backup in iExplorer by right-clicking on Backup in the left panel and choose to Back Up Now. The article below explains more about it: