iExplorer Support

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Deleting files not working in Media section

Katie Sep 21, 2017 10:28AM CDT

I'm using iexplorer on my Mac, and I'm in the Media section. I see the option to delete a file when I right click it. So I do. But then nothing happens. The file is still there. So I'm not sure if there is just a really serious delay, or some other bug. Right now it looks like files are exporting (which I initiated yesterday), so maybe that is causing a delay?

Up 0 rated Down
Josh Sep 25, 2017 12:16PM CDT Macroplant Agent

Please refer to this help article in regards to deleting data from the Media section of iExplorer:

Can I delete music on my device with iExplorer?

Post Your Public Answer


support@macroplant.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete