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iExplorer Download Error

Chris Jan 06, 2018 12:49PM CST

I have been attempting to download iExplorer for the purpose of downloading texts to my computer, but after attempting to RUN the software, I continually get the following error message:
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Component Microsoft .NET Framework 4.6.2 (x86 and x64) has failed to install with the following error message:
"A failure occurred attempting to install the Microsoft .NET Framework 4.6.2."

The following components failed to install:
- Microsoft .NET Framework 4.6.2 (x86 and x64)

See the setup log file located at 'C:\Users\Chris\AppData\Local\Temp\VSD6DAA.tmp\install.log' for more information.
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Note that I have a Windows 7 / 64-bit operating system. Can anyone tell me how to correct this error?

Thanks, Chris

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Mike Jan 09, 2018 04:02PM CST Macroplant Agent

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