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iexplorer crashes soon after opening

Tim Ferguson Feb 15, 2018 02:27AM CST

Everytime I open iexplorer and try and transfer my music from iPod to iTunes it will begin the transfer and then crash. a dialog box willl appear saying explorer closed unexpectedly. both iTunes, and iPod is the latest software, and seems to close on different songs - not one particular song. Any help?

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Mike Feb 15, 2018 09:37AM CST Macroplant Agent

Please submit any crash report and be sure to include your email address on it so that we can find your specific report ASAP. Then, please submit an email ticket as well so that we can contact you once we’ve reviewed the report.

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