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bob Feb 12, 2014 10:15AM CST

how do i do a refresh and then print the new messages?

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Mike Feb 12, 2014 10:36AM CST Macroplant Agent

If it’s been over 24 hours since the last backup, iExplorer will ask you whether to refresh the backup when going to the Backups section, or to do it manually on a Mac, you can right-click on any Backups datatype in the left panel and choose to Refresh Backup.

As for printing the messages, iExplorer does not currently have a print feature, so you would need to export the messages to your computer as PDF, TXT, or CSV, and then open the exported file in a desktop application such as Preview and print from there.

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